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Privacy policy

Privacy Policy



At Red Ribbon Tack (RRT), we’re committed to protecting the privacy and security of your information. This policy is designed to help you understand what information we collect, why we collect it, how we use it, and how you can manage your information with us. Red Ribbon Tack (RRT) strives to improve the health of horses and companion animals, and to improve the experience of the people involved along the way. 

Information you provide to us

We collect information at several different points as we interact with you. This includes when you create an account, order from the online store, chat with customer service, interact with a sales associate, participate in promotions, or participate in surveys. The information we collect includes things like, but not limited to, the name of a pet owner, a horse or dog’s name, mailing addresses, email addresses, telephone numbers, payment information, and passwords.


What we do with data

When you use our products and services, we may also use your information:


Managing your data


How we protect your data – Technical safeguards

The security and confidentiality of your information is extremely important to us. We have implemented technical, administrative, and physical security measures to protect your information. As part of our efforts to protect your information, we have technical safeguards in place across our products and services, which may include the following:

There is always some risk that an unauthorized third party may find a way around our security systems. In the event of a security breach, the first thing we would do is notify you. This notice would include what happened, what information was breached, what RRT is doing to respond, and who to contact with questions.


Protecting children’s privacy

RRT does not knowingly sell products to, solicit, collect or retain personal information about children under the age of 18 without parental consent. If we learn that a child under 18 has submitted information to us without parental consent, we will take all reasonable measures to delete it from our databases and not use the information for any purpose (except where necessary to protect the child or others). If you become aware of any personally identifiable information we have collected from children under 18, please contact us.


About this policy

We comply with data privacy regulations applicable in the jurisdictions in which we operate. We review and may revise this policy from time to time as we add new features and services, as laws change, and as industry best practices evolve. We indicate the date the most recent changes were published on this page. If we update the privacy policy with significant changes, we will let you know, for example by placing a note on our website. Please review this policy periodically, and especially before you provide any information to us. This Policy applies to website visitors, pet and horse owners, application and product users, and other customers of RRT, LLC and affiliated entities. By using our website, or using our products or services, you signify your acceptance of this privacy policy. This Privacy Policy doesn’t apply to other companies that advertise our services, or to services offered by other companies, including those that may be linked to from our services. How to contact us with questions If you have any questions about this policy or our practices at Red Ribbon Tack, please contact us. Red Ribbon Tack, 1523 22nd St Columbus, GA 31901 and at [email protected] or 1-706-289-1302.


This CALIFORNIA PRIVACY SUPPLEMENT is in addition to the information contained in the Red Ribbon Tack Privacy Policy, and applies to California residents. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other related privacy laws. Any terms defined in the CCPA have the same meaning when used in this supplement.

Red Ribbon Tack (RRT) Customers, Products and Services

Where a RRT customer interacts with RRT products and/or services, including, but not limited to RRT websites, services and products, RRT collects information on California residents that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). We may obtain data provided by veterinarian customers, directly from individuals using RRT products and services such as websites and from consumers purchasing goods or services from RRT.

Excluded Information

Red Ribbon Tack does not collect biometric information, geolocation data, audio, visual, thermal, olfactory or other sensory data, educational records, non-public Family Education Rights and Privacy Act related data, or inferences drawn from Personal Information. Personal Information does not include information that is de-identified or aggregated, publicly available in government records, and information otherwise excluded from CCPA’s scope including pursuant to the Fair Credit Reporting Act, the Gramm-Leach-Bliley Act, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other excluded state and federal laws.

Use of Personal Information

Red Ribbon Tack uses Personal Information as set forth in the RRT Privacy Policy.

Red Ribbon Tack complies with your rights regarding your Personal Information, including the right to request information about Red Ribbon Tack's use of your Personal Information. Where Red Ribbon Tack receives a validated request, it will provide information to you about the use of your Personal Information in the last 12 months including the following:

Deletion Requests (‘Right to Forget’)

Red Ribbon Tack complies with your rights regarding your Personal Information, including the right to request deletion of your Personal Information. Where Red Ribbon Tack receives a validated request, and Red Ribbon Tack is not otherwise legally obligated to retain such Personal Information, RRT will delete your Personal Information. RRT may deny your deletion request where it is legally required to retain your Personal Information, including as follows:

CCPA Requests

Requests to access or delete Personal Information may be made by calling 1-706-289-1302. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your child. You may only request access or deletion of Personal Information twice in any 12-month period. Your request must contain a valid email address and describe within sufficient detail such that RRT may evaluate and respond to such request. RRT will not respond to requests without a verifiable email address. Making a request does not require you to create an account, and RRT will only use information in the request form to verify your authority to make the request and your identity. RRT does not discriminate against anyone making a CCPA request, and will not deny goods or services, charge different prices, or provide a different level of quality of goods or services based on any CCPA request. RRT will comply with the statutory time periods in which to respond to any CCPA request, and where we require additional time to comply with a request, we shall communicate with you on that request via email. We may also respond via email stating the reasons why we cannot respond to your request, cannot verify you, or cannot comply with a request. Where data is requested, RRT will select a format to provide a response to allow you to transmit that information to another entity. Where requests are deemed by RRT to be excessive, repetitive, or unfounded, RRT may charge a fee for response to your request.

Changes to CA Supplement

RRT may change or amend this supplement at any time, and any changes shall appear on the RRT website at


You may contact Red Ribbon Tack about your rights under CCPA as follows:


[email protected]
Red Ribbon Tack
1523 22nd St
Columbus, GA 31901



Policy Updated: January 21, 2022